We understand that plans can change, so the following conditions apply depending on group size:

• Cancellation more than 7 days in advance: 100% refund
• Cancellation between 6 and 3 days before the activity: 50% refund
• Cancellation within 48 hours or “No Show”: No refund

Incentive or Large Groups (More than 12 people)

Due to the complex logistics and fleet allocation required, cancellation terms are customized. Please refer to your specific contract or contact us for details.